About

Leadership

Building multi-disciplinary creative teams. Hiring and developing talent and creating a design culture.

Strategy

Driving creative vision for solutions that merge business objectives with customer experience.

Process

Leading user-centered design projects that deliver global products and services.

UX Design Manager in Amazon’s Operations group in Seattle, Wa.

With a degree in Industrial Design from the Rhode Island School of Design, I have a passion for using user-centered design to shape the strategic direction of large, complex product and service design challenges.

Over the past 12 years I have led numerous projects and teams, tackling design problems at a global scale. I have experience as an independent design consultant, and as an in-house designer and design manager at Amazon.com.

For the past 8 years I have been a design leader in Amazon’s global operations group, helping to build one of the world’s largest transportation services. I have led design strategy and teams that launched several key programs including:

Amazon Delivery Service Partners (DSP) – Empowering entrepreneurs to start and run small to medium sized delivery companies. logistics.amazon.com

Amazon Logistics Platform – Powering standard and ultrafast deliveries for Amazon Restaurants, Fresh, and Prime Now.

Amazon Flex Delivery App – Crowdsourced delivery program. flex.amazon.com